Cybersecurity, IT Managed Services, Software | MSSP Blog

How to Rise Above 7 Common IT Issues Businesses Encounter

Written by Mike Brattain | Jun 1, 2024 10:00:00 AM

Operating a business often involves dealing with several recurring IT challenges that can disrupt operations and cause frustration. However, it's essential to understand that these issues are not inevitable and can be effectively addressed with the right approach.

As businesses increasingly rely on technology to carry out their daily operations, proactively managing IT problems becomes increasingly important. Just as a manufacturing company wouldn't accept frequent breakdowns in its machinery as normal, businesses shouldn't tolerate poor performance from their IT infrastructure.

 

 1. Slow Performance

  • Slow internet connectivity is a pervasive issue that can hamper productivity and affect access to critical business data, particularly for remote workers.

Start by evaluating your network setup. This involves ensuring that routers and modems are up-to-date and capable of meeting the demands of the business. Upgrading equipment and optimizing internet plans to match usage needs can significantly improve speed. Implementing measures such as clearing browser caches and limiting the number of connected devices can help alleviate slowdowns.

2. Inadequate Data Backup & Recovery Plans

  • Many small businesses fail to prioritize data backup, leaving them vulnerable to data loss in the event of system failures or cyberattacks.

Establish regular backup routines and consider automated backup solutions to minimize human error. It's crucial to regularly test backups to ensure they are recoverable in case of emergencies. Cloud-based backup solutions offer reliability and accessibility, making them ideal for small businesses. Developing a comprehensive disaster recovery plan outlining procedures for data restoration can help minimize downtime during critical situations.

3. Poor Network Security

  • Inadequate network security can expose businesses to cybersecurity threats, compromising sensitive data and disrupting operations.

Conduct regular security assessments to identify vulnerabilities and unauthorized access points. Implementing network monitoring services can provide real-time insights into potential security breaches and enable timely intervention. Educating employees about cybersecurity best practices and enforcing strict access controls can help mitigate the risk of data breaches.

4. Outdated Technology

  • Operating with outdated technology can hinder productivity and increase susceptibility to cyber threats.

Your business should regularly evaluate its technology infrastructure and prioritize upgrades that directly impact operations. While upfront costs may be a concern, investing in modern technology can yield long-term benefits in terms of efficiency and security. Seeking guidance from IT professionals can help businesses identify cost-effective solutions and streamline the upgrade process.

5. Lack of Cybersecurity Training for Employees

  • Employees often unknowingly contribute to cybersecurity incidents due to a lack of awareness about potential threats and best practices.

Implement regular cybersecurity training programs covering topics such as phishing awareness, password security, and safe internet usage. These training sessions should be engaging and tailored to the specific needs of the organization. Staying informed about emerging threats and updating training content accordingly can help employees stay vigilant against evolving cyber risks.

6. Qualifying for Cyber Insurance

  • Cybersecurity insurance can provide financial protection in the event of data breaches or cyberattacks, but obtaining coverage can be challenging for small businesses.

Work with managed IT service providers to assess your security posture and address any vulnerabilities. Providing accurate information during the application process and demonstrating a commitment to cybersecurity best practices can increase the likelihood of securing comprehensive coverage at competitive rates.

7. Too Much Reliance on Manual Processes

  • Relying on manual processes can lead to inefficiencies and errors, hindering business growth and agility.

Identify opportunities for IT automation and gradually implement solutions to streamline repetitive tasks. It's essential to involve employees in the transition process and provide training to ensure they are comfortable working with automated systems. By embracing automation, businesses can improve efficiency, reduce errors, and free up resources to focus on strategic initiatives.

Throughout this guide, one crucial point stands out: the significance of seeking professional assistance. Many seemingly complex problems can be easily resolved with the right expertise. The key is finding the right support.

Systems X offers a team of experienced professionals with over 20 years of IT experience. Chances are, we've encountered and solved issues similar to yours before. Additionally, our dedicated 24/7 IT support desk ensures that you can reach out for assistance whenever needed.

Contact Systems X today to proactively address and prevent common technology issues in your business.